How we handle your data

Data controller: MIRAG CONSULTING d.o.o., Likozarjeva ulica 3, 1000 Ljubljana, Slovenia; registration number 6415202000, tax number SI92860958. Data enquiries: [email protected].

The portal supports your residence-permit case: questionnaires, document review, invoices and progress updates. Ordinary processing is based on performing our contract or taking steps you request before one is made; invoices and mandatory records are also kept to meet legal duties. Where a particular document requires an additional legal basis, our case team will verify it before use.

Access is limited to authorised case staff and the hosting provider. A reviewed filing package may be given to the competent Slovenian authority or consulate. The portal does not file the application itself.

Questionnaires and uploaded personal documents are deleted 12 months after case closure. Invoices and records subject to longer legal retention are deleted when the applicable mandatory period ends. Case access requires an invitation and password; files are kept in private encrypted storage.

You may ask for access, correction, erasure or restriction of processing using the email above. You may also complain to a data-protection supervisory authority.